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Advice and answers from the Richpanel team
Generic selectors
Exact matches only
Exact matches only
Search in title
Search in title
Search in content
Search in content
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docs
docs
Getting started with Richpanel
Watch intro video
Connecting your Ecommerce store
Adding Users & Teams
Notification settings
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Adding your Support Channels
Connecting your support email
Setting up Live Chat
Connect to Aircall
Connect Facebook and Instagram
Setting up Task Bots
Integrating Yotpo
View Details
Managing your Inbox
Know your Inbox
Create/Customize views
How to close / re-open conversations
Assigning a conversation
How to sort & filter conversations
Using tags for conversations
Spam filter emails
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Set up your self service portal.
Self Service Portal & its benefits
How to collect user data
How to use buttons for interlinking and redirecting users
How to embed videos & images
Reporting module: How to measure self-service effectiveness
Order Scenarios VS General Scenarios
Difference between Conversation Vs Person attribute
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Responding to messages
Replying to messages
Power Reply and Sequences
Using Insta Actions
Using user properties in response
Using Private notes & Mentions
Print Richpanel conversations
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Using ecommerce data
Using customer's order data
Using ecommerce data
View previous conversations
Customer Timeline
Customer Properties
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Performing order actions
Creating a Draft Order
Creating a duplicate order
Updating shipping adress
Cancelling an order
Issuing a refund
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Setting up Automation Rules
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Integration with other apps
Smile.io loyalty program
ReCharge subscription
Postscript
Creating a HTTP Target
Loop returns
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Data and Insights
Know more about your customers
Customer lifecycle
Revenue analytics
Integrating with Segment
Managing data configurations
View Details
Account & billings
Knowing your usage
Upgrading your subscription
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For Developers
Open live chat with a link or button
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