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Advice and answers from the Richpanel team
Generic selectors
Exact matches only
Exact matches only
Search in title
Search in title
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docs
docs
Getting started with Richpanel
Watch intro video
Connecting your Ecommerce store
Adding Users & Teams
Notification settings
View Details
Adding your Support Channels
Connecting your support email
Setting up Live Chat
Connect to Aircall
Setting up Task Bots
Integrating Yotpo
View Details
Managing your Inbox
Know your Inbox
Assigning a conversation
How to close / re-open conversations
How to sort & filter conversations
Using tags for conversations
Setting priority of messages
Filtering emails
View Details
Responding to messages
Replying to messages
Using Power Replies to save time
Using Insta Actions
Using user properties in response
Using Private notes & Mentions
View Details
Using ecommerce data
Using customer's order data
Using ecommerce data
View previous conversations
Customer Timeline
Customer Properties
View Details
Performing order actions
Creating a Draft Order
Creating a duplicate order
Updating shipping adress
Cancelling an order
Issuing a refund
View Details
Setting up Automation Rules
Getting started
Setting the conditions
Assigning the tasks
Sending automated replies
View Details
Integration with other apps
Smile.io loyalty program
ReCharge subscription
Postscript
View Details
Data and Insights
Know more about your customers
Customer lifecycle
Revenue analytics
Integrating with Segment
Managing data configurations
View Details
Account & billings
Knowing your usage
Upgrading your subscription
View Details
For Developers
Open live chat with a link or button
View Details
