1. Home
  2. Docs
  3. Adding your Support Channels
  4. Connecting your support email
  5. Add your email
  6. Forwarding email from Shopify

Forwarding email from Shopify

1. Go to your Shopify admin and then Online Store > Domains.

2. In the Shopify-managed domains section, select the domain you want to use for the email.

Click Add forwarding email address:

In the Store email address text box, enter the email address you’d like to create. You just need to put the first part not @ or the domain need. For example, if you are creating the email support@yourdomain.com then just put ‘support’ in the text box.

3. In the Forwarding email address text box, paste the forwarding address you have received from Richpanel. Hit Save.

4. Now test the email forwarding by sending a test email to the email address you have just created. You should receive it in your Richpanel inbox.

Was this article helpful to you? Yes 1 No

How can we help?