Connecting apps to Richpanel

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Smile.io loyalty program

If you are using smile.io loyalty program for your Shopify/Shopify Plus or WoCommerce store, you can easily connect it with Richpanel to access all the loyalty information like Smile Points, Referral URL and VIP Tier right inside the helpdesk. 

Here’s how to connect Smile.io

1. On your Richpanel dashboard, go to the menu Settings and then Your Intehrations. Select the store connection. Smile.io is only available for Shopify, Shopify Plus and WooCommerce stores.

2. Once you select the store, you will see all the available apps. Click on Smile.io to connect.

If you have an API secret ready to use in your Smile.io account, it will connect automatically. Otherwise, it will ask you to manually put the API secret. You will find the API secret in Smile.io Settings > Platforms.

Once you have successfully connected Smile.io, you will be able to:

 1. See loyalty information like Smile Points, Referral URL and VIP Tier in the customer profile right inside the Richpanel dashboard. 


 2. Use loyalty information like Smile Points, Referral URL and VIP Tier as customer properties in responses and Power replies.

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