Though order cancellation is not a very desired thing for any business, it’s great to help the customers cancelling their order to provide a good experience.
Here’s how to cancel an order from Richpanel.
If you need to cancel the last order of the customer:
1. Go to the response box and click the Insta actions [ / ] icon or just type “ / ” to select last order action.
2. Once you select the last order, you can cancel the order, issue a full refund or shipping refund for the last order.
To cancel any order or issue a partial refund.
1. Go to the order details from the Order menu on the customer’s profile.
2. Select the order from the list yo cancel.