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Cancelling an order

Though order cancellation is not a very desired thing for any business, it’s great to help the customers cancelling their order to provide a good experience. 

Here’s how to cancel an order from Richpanel.

 If you need to cancel the last order of the customer:

1. Go to the response box and click the Insta actions [ / ] icon or just type “ / ” to select last order action.

2. Once you select the last order, you can cancel the order, issue a full refund or shipping refund for the last order.

To cancel any order or issue a partial refund.

1. Go to the order details from the Order menu on the customer’s profile. 

2. Select the order from the list yo cancel.

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