1. Home
  2. Docs
  3. Performing order actions
  4. Cancelling an order

Cancelling an order

Though order cancellation is not a very desired thing for any business, it’s great to help the customers cancelling their order to provide a good experience. 

Here’s how to cancel an order from Richpanel.

 If you need to cancel the last order of the customer:

1. Go to the response box and click the Insta actions [ / ] icon or just type “ / ” to select last order action.

2. Once you select the last order, you can cancel the order, issue a full refund or shipping refund for the last order.

To cancel any order or issue a partial refund.

1. Go to the order details from the Order menu on the customer’s profile. 

2. Select the order from the list yo cancel.

Was this article helpful to you? Yes No

How can we help?