Interlinking allows the customers to respond to a situation by taking action. Hyperlinks are used to connect pages on a website. This can be achieved by using a button.
1. Navigate to Settings, then to Self Service, then to Help Center.
2. Click Richpanel Demo
3. Pick any question in the order scenario and press the display option. As seen in the picture below.
4. Select Add Buttons from the drop-down menu below.
5. You can pick the interlinks based on the buttons you want to add, such as returns, exchange, refund, or order information, from this menu.
After you’ve successfully inserted the interlinks, press Save Settings. This feature allows your customers to pick their issues, which will bind them to a ticket that will be raised based on their question.